Terms of delivery

 

PRICES, PAYMENT METHODS AND ORDER

  • Products prices are indicated in €uros and are inclusive of VAT 24%.
  • Shipping cost (10 €) is added to the price of the order automatically.
  • You can pay for your order in one of the following payment methods. Via Klarna Checkout online banking, card payment or Klarna -invoice.
  • After subscribing you will get an order confirmation by email. If for some reason you do not receive an order confirmation, please contact us: info@zinoti.fi
  • We reserve the right to price changes.

 

DELIVERY

  • Currently we deliver only to Finland.
  • Deliveries are sent as soon as possible as a Postal parcel via Posti to the nearest pick-up point.
  • If any of the products in your order is temporarily out of stock, we will contact you.

 

RETURNS

  • You have the right to cancel your order within 14 days of receipt of delivery. You can cancel the whole order or only certain products. You must inform us of the cancellation by filling out the notice of return here.
  • You must return the products to us within 14 days of the date of the notice of return. We are not responsible for return costs.
  • Returned products must be in original condition, unused and with all original tags, labels and ribbons in place.
  • We will refund your bank account with the sum of your returned products (when you have cancelled and returned your whole order, also delivery cost of 10€ will be refunded) as soon as possible, at the latest within 14 days of receipt of your return delivery.

 

DEFECTIVE PRODUCT

 

  • If you have received a product you think is defective or damaged during delivery, please contact us, info@zinoti.fi

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